Happy Festive Season!
We’re Taking a Festive Break!
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As we wrap up the year, our team will be taking a short break to rest and reset.
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While we’re away, our standby teams are still available to assist where needed.
Here's what you need to know about our shutdown schedule:
📅 Closing Dates:
We’ll be officially closed from Monday the 22nd of December and will return to the office on Monday the 12th of January 2026.
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📞 Need Assistance? We’ve Got You Covered!
For urgent matters, our standby teams will be available as follows:
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For Gauteng, please call us on 063 502 9127
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For Bloemfontein, please call us on 078 195 7371
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For Sera4 support please follow these steps:
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For urgent contact ONLY after ticket submission: +2760 579 8707
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Urgent matters be escalated directly to support@sera4.com or the support line +122 670 512 40
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For DSC support please follow these steps:
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Email dsc@fs-systems.co.za
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For urgent support please create a ticket or Whatsapp 081 041 9258, before contacting 082 296 9010
What a year it’s been — thank you for walking the journey with us! We’ll see you again in 2026, refreshed and ready to keep protecting what matters most.
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Warm festive wishes and all the best for the year ahead!