Happy Festive Season!
We’re Taking a Festive Break!
As we wrap up the year, our team will be taking a short break to rest and reset.
While we’re away, our standby teams are still available to assist where needed.
Here's what you need to know about our shutdown schedule:
📅 Closing Dates:
We’ll be officially closed from Monday the 22nd of December and will return to the office on Monday the 12th of January 2026.
📞 Need Assistance? We’ve Got You Covered!
For urgent matters, our standby teams will be available as follows:
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For Gauteng, please call us on 063 502 9127
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For Bloemfontein, please call us on 078 195 7371
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For Sera4 support please follow these steps:
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For urgent contact ONLY after ticket submission: +2760 579 8707
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Urgent matters be escalated directly to support@sera4.com or the support line +122 670 512 40
For DSC support please follow these steps:
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Email dsc@fs-systems.co.za
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For urgent support please create a ticket or Whatsapp 081 041 9258, before contacting 082 296 9010
What a year it’s been — thank you for walking the journey with us! We’ll see you again in 2026, refreshed and ready to keep protecting what matters most.
Warm festive wishes and all the best for the year ahead!